Experienced Automotive Service Technician
Our company has an outstanding opportunity for a results-focused and highly driven Automotive Service Technician. We are a continuously growing company and would be honored to have you grow with us!  We offer industry-competitive wages and a host of benefits.  ASE certifications are beneficial, however, not mandatory.  What will be mandatory are a positive attitude and a desire to strive for excellence.  We are extremely excited about our future and look forward to adding new members to our team.  So, if you believe that you are ready to join our team, please apply!  We can't wait to meet you!
QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

A valid, unrestricted driver's license (you must be insurable)
Maintain a clean, acceptable, safe driving record
Must be able to pass pre-employment screening requirements which include a drug screen, a background check and a Motor Vehicle Report
Be able to read and comprehend instructions and information in the English language

Benefits include medical, dental, 401K retirement savings plan, paid time off, and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

As a growing company living by the motto “Driven to Excellence,” selecting new associates to join our team is the most crucial step in keeping our business successful. The future of Price LeBlanc Automotive depends on the associates we hire today. Our mission is to continue to exceed our customers’ expectations with award-winning service and customer satisfaction. It is our goal to continue to be the benchmark for excellence in every aspect of our business.
Our commitment to this mission will make our dealerships a place where people want to come both as customers as well as employees. This is only obtainable by hiring enthusiastic, result-oriented, highly competent associates who have high ethical standards, a drive to learn, exceptional communication skills and a track record of success.  It will be their hard work, enthusiasm and skills that take our company to the next step and to an even brighter tomorrow.
Service Greeter
Our company has an outstanding opportunity for a results-focused and highly driven Service Greeter. The Service Greeter will hospitably greet all clients visiting the dealership and strive to make their experience positive.
This job requires “people” skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position. 
This is an entry-level position, starting at $12/hr.  Qualified candidates must have held a valid driver's license for a minimum of 3 years.
JOB RESPONSIBILITIES (including but not limited to)

Promptly welcomes all clients
Receives visitors, obtains name and nature of business and directs to the appropriate destination
Directs clients to lounge and refers clients to appropriate personnel for vehicle status updates, questions, etc.
Diffuses minor client concerns and directs the appropriate member for assistance
Attends department meetings as needed
Maintains a professional appearance and neat work area
Performs other duties as assigned by management
Exudes strong interpersonal, written and verbal communication
Understands and follows the Greeter process
Maintain honesty and integrity while performing all job duties
Adhere to all company policies, procedures and codes of conduct
QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

A valid, unrestricted driver's license (you must be insurable)
Must have valid driver's license for a minimum of 3 years
Maintain a clean, acceptable, safe driving record
Must be able to pass pre-employment screening requirements which include a drug screen, a background check and a Motor Vehicle Report
Be able to read and comprehend instructions and information in the English language
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The associate frequently is required to stand and walk. The associate must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. 
Benefits include medical, 401K retirement savings plan, vacation time, holiday and sick leave, and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Our commitment to being a benchmark for excellence in every aspect will make our dealership a place where people want to come both as customers and associates alike. This is only obtainable by hiring enthusiastic, result-oriented, highly competent associates with high ethical standards, a drive to learn, exceptional communication skills, and a track record of success.
It will be their hard work, enthusiasm, and skills that take our company to the next step and to an even brighter tomorrow!
Business Development Center (BDC) Manager
Our company has an outstanding opportunity for an organized, detail-oriented, and motivated BDC Manager. This person must have an outgoing personality to lead the BDC Department with a high interest in assisting customers and staff; being attentive to their individual needs and enhancing each interaction while exhibiting the utmost care and respect, all while doing this within a timeframe that reflects urgency and commitment to our customers and staff.
JOB RESPONSIBILITIES (including but not limited to)

Customer Engagement:
Manage inbound and outbound customer communications, ensuring prompt and professional responses.
Oversee the appointment-setting process, maximizing sales conversion rates.


Data Analysis:
Monitor and analyze BDC metrics and KPIs, identifying trends and areas for improvement.
Prepare and present performance reports to senior management.


Process Optimization:
Implement best practices for BDC operations, continuously seeking ways to streamline processes.
Collaborate with the Sales and Management teams to align strategies, enhance lead management, and assist with conversions.


Technology Utilization:
Ensure the CRM and other BDC tools are effectively utilized by both the BDC and Sales Departments.
Troubleshoot and resolve any technical issues affecting the BDC’s performance.


Customer Satisfaction:
Actively seek customer feedback and use it to improve BDC operations and customer service
Address any escalated customer concerns with empathy and efficiency.

QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

Proven experience in a BDC role, preferably within the automotive industry
Proficiency in CRM systems and Microsoft Excel is a plus!
Ability to multitask and manage multiple priorities in a fast-paced environment
Must have a customer-focused mindset with a passion for delivering exceptional service
Excellent communication and interpersonal skills
A valid, unrestricted driver's license (you must be insurable)
Maintain a clean, acceptable, safe driving record
Must be able to pass pre-employment screening requirements which include a drug screen and physical, a background check, a social media check, and a Motor Vehicle Report
Be able to read and comprehend instructions and information in the English language
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the associate is frequently required to drive, sit, often use hands to finger, handle, or feel and talk or hear, stand, and walk. The associate must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. 
Full-time associate benefits include medical, dental, vision, disability, and life insurances, etc., company-paid Employee Assistance Program, 401(k) retirement savings plan, paid time off, holiday pay, and company-paid job-related continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

As a growing company living by the motto “Driven to Excellence,” selecting new associates to join our team is the most crucial step in keeping our business successful.  The future of Price LeBlanc Automotive depends on the associates we hire today.  Our mission is to continue to exceed our customers’ expectations with award-winning service and customer satisfaction.  It is our goal to continue to be the benchmark for excellence in every aspect of our business.
Our commitment to this mission will make our dealerships a place where people want to come both as customers as well as employees.  This is only obtainable by hiring enthusiastic, result-oriented, highly competent associates who have high ethical standards, a drive to learn, exceptional communication skills, and a track record of success.
It will be their hard work, enthusiasm, and skills that take our company to the next step and to an even brighter tomorrow.
Service Advisor/Assistant Service Manager
Our company has an outstanding opportunity for a results-focused and highly driven Service Advisor.  The Service Advisor acts as liaison between the client and the Service Technician and works alongside the Call Center to provide the ultimate customer service.  The Service Advisor is responsible for bringing in work and equitably distributing it among his/her team of technicians and ethically advising the client on services and/or repairs they may need.
JOB RESPONSIBILITIES (including but not limited to)

Greet clients in a prompt and courteous manner, 100% of the time
Ascertain, listen to, and clearly articulate the clients’ needs and concerns, providing accurate estimates for repairs and using a low-key, high-integrity selling method when presenting additional needed services
Work closely with team of technicians to take care of the client in any way possible
Remain current with manufacturer suggestions and specifications, products, services, recalls, and certifications
Know how to write, keep up with, and close a Repair Order
Handle client concerns to the best of your ability, reaching out to the Service Mangers when needed
Keeps in touch with the client throughout the entire process of their vehicle being in our shop
Understand and implement dealership service processes
Maintain Customer Service Index (CSI) in accordance with dealership standards
Attend department meetings as needed
Maintain a professional appearance at all times
Exude strong interpersonal, written and verbal communication skills
Maintain honesty and integrity while performing all job duties
Adhere to all company policies, procedures and codes of conduct
QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

A valid, unrestricted driver's license (you must be insurable)
Maintain a clean, acceptable, safe driving record
Must be able to pass pre-employment screening requirements which include a drug screen, a background check and a Motor Vehicle Report
Be able to read and comprehend instructions and information in the English language
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently required to sit, often use hands to finger, handle, or feel and talk or hear.  The associate sometimes is required to stand and walk. The associate must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. 
Benefits include medical, dental, vision and life insurances, etc., company-paid Employee Assistance Program, 401(k) retirement savings plan, paid time off, holiday pay, and company-paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Quick Lube/Express Service Technician
Our company has an outstanding opportunity for a results-focused and highly driven Quick Lube/Express Technician.  While experience is definitely welcomed, it is not mandatory.  Individuals will be given hands-on training to ensure their success in this position.  The pay starts at $600.00/week along with weekly incentive bonuses. This position is also a great start to becoming part of our Line Technician Apprenticeship Program. A large portion of our current technicians have started as Express Service Techs!  This opportunity is not just another job but could lead to an exceptional career.  Many other details can be discussed if you are interested! We offer competitive wages and a host of benefits.  If you have interest and want to join our team, please apply!  We are looking foward to meeting you!
JOB RESPONSIBILITIES (including but not limited to)

Perform multi-point inspections
Communicate additional service/repair needs to Service Advisors
Service universal joints, grease fittings, steering knuckles, etc. using hand- or compressed-air powered grease guns
Inspect fluid levels in various places like oil and windshield wiper reservoirs
Check tire pressures
Lubricate moving parts with specified lubricants
Drain and refill oil with required amount
Top off fluids if need be
Replace engine air and air conditioner filters
Maintain honesty and integrity while performing all work
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow dealership and OSHA safety procedures to avoid exposure to fumes, dirt, harsh chemicals, etc.
QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

A valid, unrestricted driver's license (you must be insurable)
Maintain a clean, acceptable, safe driving record
Must be able to pass pre-employment screening requirements which include a drug screen, a background check and a Motor Vehicle Report
Be able to read and comprehend instructions and information in the English language
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The associate frequently is required to stand and walk. The associate must occasionally lift and/or move up to 55 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. 
Benefits include medical, 401K retirement savings plan, vacation time, holiday and sick leave, and company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

As a growing company living by the motto “Driven to Excellence,” selecting new associates to join our team is the most crucial step in keeping our business successful. The future of Price LeBlanc Automotive depends on the associates we hire today. Our mission is to continue to exceed our customers’ expectations with award-winning service and customer satisfaction. It is our goal to continue to be the benchmark for excellence in every aspect of our business.
Our commitment to this mission will make our dealerships a place where people want to come both as customers as well as employees. This is only obtainable by hiring enthusiastic, result-oriented, highly competent associates who have high ethical standards, a drive to learn, exceptional communication skills and a track record of success.
It will be their hard work, enthusiasm and skills that take our company to the next step and to an even brighter tomorrow.
Call Center/Service Appointment Coordinator
Our company has an outstanding opportunity for a results-focused and highly driven Call Center/Service Appointment Coordinator. The Coordinator receives all incoming service calls, establishes a positive rapport with customers, conducts follow-up calls and schedules appointments for the Service Department.
JOB RESPONSIBILITIES (including but not limited to)

Ask the customer questions to uncover needs and directs calls promptly
Ensure service appointments are made accurately, precise and clear; direct questions to specified Service Advisor or Department Manager
Provide customers with proper notifications (recalls, warranty information, notes in the system, etc.) and accurate estimates on services they’re calling about or coming in for
Stay abreast of all types of services offered, warranty recalls and any information pertinent to clear communications with the customers
Maintain honesty and integrity while performing all job duties
Adhere to all company policies, procedures and codes of conduct
This job requires people skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.
QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

A valid, unrestricted driver's license (you must be insurable)
Maintain a clean, acceptable, safe driving record
Must be able to pass pre-employment screening requirements which include a drug screen, a background check and a Motor Vehicle Report
Be able to read and comprehend instructions and information in the English language
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The associate frequently is required to stand and walk. The associate must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. 
Benefits include medical, dental, 401K retirement savings plan, paid time off, and company-paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.